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Who is responsible for organising freight?

At Pricemart freight is the responsibility of the customer. You can arrange pickup using your preferred freight provider, or we can assist by recommending a reliable carrier.

Where is pickup from?

All orders are dispatched from our warehouse in Chipping Norton, NSW. Once your order is packed and ready, we’ll notify you with the details of the pickup.

How is freight calculated?

Freight costs are based on the size, weight, and destination of your order. If you're organising your own freight, your carrier may require these details in advance.

Do you deliver Australia-wide?

Yes! Pricemart works with customers all across Australia. Whether you’re in a major city or a regional area, we supply wholesale products nationwide.

What’s the turnaround time for pickup?

Orders are typically packed and ready within 1-2 business days. Once packed, we’ll notify you so you can arrange a pickup with your chosen carrier.

Is there a minimum spend?

There is no minimum spend required for orders, whether you choose pickup or delivery. However, we recommend maximising your pallet space to get the most value from your delivery costs.

Are prices on the website inclusive of GST?

No all prices displayed on our website are exclusive of GST. GST will be calculated and added to your final invoice total at checkout or before dispatch. A full tax invoice will be provided with your order.

How do I apply for a trade account?

To shop with Pricemart, you’ll need to apply for a trade account. Start by creating an account with a valid ABN to register your interest. Once you've been approved as a potential customer, we’ll email you a Trade Application Form. Fill it out with your business and contact details, and once submitted, our team will review your application and get back to you within 1–2 business days.

What information do I need to provide?

You'll need to supply your business name, ABN, contact details, and delivery information. We may also ask a few quick questions about the type of business you run and the products you’re interested in.

Where can I access the Trade Application Form?

The Trade Application Form will be emailed to you after you create an account with a valid ABN and your registration of interest is approved. If you haven’t received it within 1–2 business days, please contact our team for assistance.

How do I save or download my barcodes?

To save your barcodes, go to your Dashboard and access the Orders section. Find the relevant order, and you’ll see an option to Download CSV. This file contains all your barcodes and can be opened in Excel for easy viewing and saving.

Got more questions? Head to our Contact Us page.